Privacy Policy

We may collect information that you voluntarily provide when you contact Sharp Rays, submit an enquiry, request an audit, book a call, or communicate with us about our services.

This information may include:

• Your name
• Email address
• Phone number
• Company or business name
• Website URL
• Selected service or area of interest
• Project requirements
• Any information you include in your enquiry or message

When you visit our website, certain technical and usage information may be collected automatically through analytics tools, cookies, and similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Approximate geographic location
• Website interactions

We may use collected information to:

• Respond to enquiries and contact requests
• Understand your business requirements
• Prepare proposals, audits, recommendations, or estimates
• Deliver and improve our services
• Communicate regarding projects or potential projects
• Improve website performance and user experience
• Measure website traffic and marketing performance
• Prevent misuse, fraud, or security issues
• Comply with applicable legal obligations

Our website may use cookies and similar technologies to understand website usage, remember preferences, measure performance, and improve our digital experience.

We may use third-party analytics and advertising technologies, including services such as Google Analytics, Google Tag Manager, or other measurement platforms where applicable.

These services may collect information according to their own privacy policies and terms.

Sharp Rays does not sell your personal information.

We may share limited information with trusted service providers when required to operate our business or provide services. This may include hosting providers, analytics platforms, communication tools, CRM systems, payment processors, or other technology providers.

We may also disclose information where required by law, regulation, court order, or other lawful request.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including communication, project administration, legal compliance, accounting, dispute resolution, and legitimate business records.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission, storage system, or digital platform can be guaranteed to be completely secure.

Our website may contain links to third-party websites, platforms, or services.

Sharp Rays is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies separately.

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction, deletion, or restriction of certain processing.

You may contact us if you would like to make a request regarding your personal information.

Our website and services are intended for businesses and individuals who are able to engage in commercial services.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our services, website, technologies, or legal requirements.

Any updated version will be published on this page with the revised effective date.

If you have questions about this Privacy Policy or how your information is handled, you can contact Sharp Rays through our contact page.